Frequently Asked Questions

1. What makes The Greenwich Cat different from regular cat-sitting services?

At The Greenwich Cat, we provide luxury, concierge-level care designed exclusively for discerning felines and their owners. We don't watch the clock, we don't overbook and we never treat your cat(s) or home like a stop on our list of to do's. 

We purposely limit the number of clients at any given time to spend more time, offer better care and connect more authentically with every cat and owner. This is the type of discreet, white-glove service that reflects the Greenwich and Stamford lifestyle of sophistication and exclusivity. 

Afterall, we are residents and homeowners in Greenwich, CT and know the pace and standards of our clientele. 

2. What areas do you serve?

We proudly serve Greenwich and Stamford, with select clients extending up to 15 miles around the Greenwich area. Our focus is on maintaining a highly personalized, local service that ensures quick response times and exceptional care.

3. What types of cats do you care for?

We care for all breeds and ages, from energetic kittens to refined senior cats. Whether you have a pedigreed Persian, a curious Maine Coon, or a rescue with unique needs, our lifelong experience with cats ensures attentive and compassionate care.

4. How often should a cat sitter visit my cat?

Most of our feline clients receive two visits per day, allowing for proper feeding schedules, litter maintenance, playtime, and wellness checks. For kittens, elderly cats, or those with medical needs, we can customize care with additional visits or overnight stays.

5. How do you keep my cats engaged and playful, so they don’t fight while I’m away?

We know cats, their moods and mischief - so we design tailored play sessions with high-quality toys, interactive activities, and calming techniques to reduce stress, prevent boredom, and avoid conflicts in multi-cat households.

6. Why rely on The Greenwich Cat vs a neighborhood pet sitter?

Choosing The Greenwich Cat means selecting experienced, responsible, and trusted professionals:

• Homeowners in Greenwich: We understand and respect the value of your home and community.
• Responsible Adults: No students or hobby sitters—only seasoned caregivers.
• Lifelong Cat Owners: Deep understanding of feline behavior, health cues, and comfort needs.
• Safety & Vigilance: We know when something’s not right and can quickly coordinate veterinary care if needed.
• Home Stewardship: We don’t just watch your cat—we safeguard your home while you’re away.

7. Why is feline expertise essential for a cat sitter?

Cats have unique behaviors and subtle communication cues that inexperienced sitters may overlook. A skilled feline caretaker understands body language, anticipates needs, and recognizes signs of illness or distress early. This expertise ensures your cat’s safety, comfort, and emotional well-being throughout your absence.

8. How do you personalize the experience for each cat?

Every cat is different—some are playful socialites, others quiet observers. We begin with a private in-home consultation to learn their personality, routines, and comfort preferences. From there, we tailor feeding schedules, enrichment activities, and affection levels to mirror their home life, ensuring they feel secure and content.

9. Do you also handle plants, mail, and packages while we’re away?

Yes. As part of our Home Concierge Services, we can water plants, collect mail and packages, rotate lights or blinds, and ensure your home remains secure—providing peace of mind while you’re away.